Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Are you open on weekends or bank holidays?

For water and sewerage queries and emergencies, we're open 24 hours a day, 7 days a week.

You can report emergencies to 03457 145 145 or online through our Report an issue page.

Our billing and general enquiries number is 03457 919 155 and we're open 7 days a week including bank holidays.

For our latest opening hours, you can find more details on our Contact us page.