I have an issue with my card meter

We don't have pay as you go / top up card meters in our area. If you have one it may belong to your electricity or gas company. 

If you have a problem reading your meter, or there's a problem with your meter, please give us a call on 03457 919 155.

If you are referring to your payment arrangement card which can be used at a PayZone or PayPoint, let us know by calling the number above so we can send you a new one. 

If you need further help, visit our Contact us page for all the ways to speak to us.