Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Am I on a shared supply?

You can check for a shared supply by turning off the stop tap located at your water meter. If you do not have a water meter, the stop tap would typically be located in the footpath. When the stop tap is turned off, this should only stop the flow of water to your property.

If it affects anyone else's water supply, or you're having difficulties carrying out this test please contact us.