Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

Do you have an online form for contacting you?

For any questions or queries regarding your account you can find the ways to talk to us on our Contact Us page. 

If you are moving house you can let us know using our changing your address form.

If you require some assistance with managing your account, you can complete an Extra Care Assessment form for us to review and see whether you may be eligible for further support or one of the tariffs we offer.

There is also the option to Report an Issue in our region, if you come across anything we need to be aware of.