Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I have been taken to court and have received my court paperwork

If you have received court paperwork you will need to complete and return it as per the instructions. However if you are unsure or need to discuss this with us, please contact our specialist team on 0800 169 3630.

You have 14 days from the Claim issue date to complete the paperwork or a judgment will be granted by default. You also have the option to contact us to pay in full. 

If you prefer to chat with someone online, one of our dedicated Live Chat agents will be happy to help.

If someone is available to chat the Live Chat icon will appear at the top of this chat box. Alternatively, you can find a full list of available contact methods and opening times on our contact us page which includes WhatsApp