Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

What if I have a leak when on a Smart Meter?

We'll be in touch with you if we identify continuous flow or sudden increased usage, where we suspect you have a leak. You don't need to worry.

If you want to find out where your water may be going and what you're responsible for, please visit our page about your Water Supply.

If you have had a change in circumstances, change in occupany, or had a leak, please do let us know by calling 03457 919 155 so that we can manage your account accordingly.