Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I've received a text about a refund

We do notify customer's via text mesage if they are due a refund following a recent bill issued. This will either say Anglian Water as the Sender ID or will be from the mobile numberĀ 07860035827.

You can Contact us regarding this if you are unsure or wish to discuss further.