Why is there a balance remaining on my bill?
This usually happenes when more water has been used than anticipated.
This can be due to a number of factors, where the payments being made haven't been enough to cover the increased usage.
This can also happen where either a lower arrangement has been agreed with us, or the previous bill was underpaid resulting in a brought forward balance.
We'd be happy to discuss this with you if you'd like to contact us.