Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.

I'm on the Priority Services Register and I have no water

When the supply is interrupted in an area, one of the first things we do is to check the Priority Services Register for any customer's who may require some support.

We will then make contact with you to discuss your needs and will udpdate you on the progress of the incident.

If you have not received a call, please speak to our Operations Team on 03457 145 145 who will be happy to assist and prvide some more information on the issue and support we can offer. 

You can check the In Your Area page of our website and check any incidents in your area and how they are being managed.