Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
Household / Help and Advice / Payment Help
- What is the LITE tariff and how can I apply?
- Do you offer single occupancy discount?
- Missed payments / Unable to make a payment
- I would like to discuss/amend/change my payment arrangement
- Sewerage abatements / Reduction in sewerage charges
- Can I underpay my bill?
- Pay By Bank QR Code
- I have a query about my bill
- Can I pay by instalments?
- Do you offer a direct debit discount?
- Bankruptcy and IVA's
