Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
Household / Help and Advice / Payment Help
- What is the LITE tariff and how can I apply?
- Do you offer single occupancy discount?
- I would like to discuss/amend/change my payment arrangement
- Do you offer a direct debit discount?
- Can I pay by instalments?
- Sewerage abatements / Reduction in sewerage charges
- Pay By Bank QR Code
- Bankruptcy and IVA's
- Can I underpay my bill?
- I have a query about my bill
