Household / Help and Advice

1. Help paying a bill?
2. How do I find my water meter?
3. How do I know if a property has a water meter?
4. What is the hardness of the water in my area?
5. I want to report a blocked drain/sewer
6. Can you flush dog poo down the toilet?
7. I have an issue with my supply
8. Extra Care and Support
9. How do I access my meter chamber?
10. Locating my water mains
11. How to carry out a leak test
12. Is my tap water safe to drink?
13. Did Anglian Water contact me?
14. How do I know if my meter is smart and how I can access my data?
15. Where is my stoptap?
16. Can I have an emergency phone number for a Water or Sewerage issue?
17. What are your billing call centre opening hours?
18. My drain or manhole cover is raised/damaged/broken
19. I need a meter key
20. There is condensation in my meter