Household / Help and Advice

1. Help paying a bill?
2. What is the hardness of the water in my area?
3. How do I know if a property has a water meter?
4. How do I find my water meter?
5. I want to report a blocked drain/sewer
6. I have an issue with my supply
7. Can you flush dog poo down the toilet?
8. How do I access my meter chamber?
9. Can I have an emergency phone number for a Water or Sewerage issue?
10. Is my tap water safe to drink?
11. Where can I report an emergency?
12. Extra Care and Support
13. What are your billing call centre opening hours?
14. How do I know if my meter is smart and how I can access my data?
15. My drain or manhole cover is raised/damaged/broken
16. How to carry out a leak test
17. Locating my water mains
18. Where is my stoptap?
19. Did Anglian Water contact me?
20. I need a meter key